RefundPolicy

We want you to be satisfied with ClickForge. If the software does not meet your expectations, you may request a refund within 14 calendar days of your purchase.

How to request a refund

Send an email with:

• The email address used for the purchase.
• Your order or transaction number.
• A brief description of the reason for your request.

We may ask for additional information to locate the transaction or help resolve a technical problem.

Refund eligibility

A refund may be requested within 14 calendar days of the original purchase. Once approved:

• The corresponding ClickForge license will be deactivated.
• The refund will be issued to the original payment method.
• Processing may take 5–10 business days, depending on the payment provider or financial institution.

Purchases made through a third-party store or payment platform may also be subject to that provider’s refund procedures.

Technical problems

If you experience a technical or compatibility issue, please contact us. We will make a reasonable effort to resolve it. If the problem cannot be resolved and the request is submitted within the refund period, you may receive a full refund.

Exceptions

Refunds may be denied when:

• The request is submitted after the applicable refund period.
• The purchase cannot be identified or verified.
• There is evidence of fraud, abuse, repeated refund requests, or unauthorized license use.
• The license was purchased from another seller or platform and must be refunded through that provider.

Nothing in this policy limits any mandatory consumer rights that apply under local law.

Contact

For refund requests or questions, contact: Click Here